You may now reset your password using either the web, by going to https://supassword.salisbury.edu or by using the ReACT Mobil App. Go to https://supassword.salisbury.edu and select Get the Mobile App or Set Up the Mobile App for additional info and the configuration QR code. The below instructions can be completed using either option.
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Initial Profile Setup
Before you are able to use the Password Reset System to reset your SU password, you need to configure your profile with up to three reset options: security questions, alternate email address, and SMS text message. This is a one-time process. You will be able to update your profile after set up any time by using the Update Profile option. You must have a current working password to complete this process. Call the IT Help Desk at 410-677-5454 for assistance if your password is not working.
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- Visit https://supassword.salisbury.edu
- Enter your SU username and click Continue.
- In the Update Profile section, click the Go to Update Tool button.
- On the Confirm SU Account page, you can choose to authenticate by either logging in with your SU username and password, by providing answers to your challenge questions, or through SMS/Email by having a code sent. If you choose to have a code sent, click Send Code and then enter the code you receive in the field provided. Click Continue when you have completed your chosen authentication method.
- Once authenticated, you can change your challenge questions, alternate email address and/or SMS (text messaging) phone number on the Configure/Update Your Authentication Methods page. Click Finish when you are done with your changes.
- You will be returned to the SU Password Reset System home page.
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