Problem
When your mailbox reaches 100 GB in size, you are no longer able to send mail. To prevent this from happening, you will want to reduce the size of your email box.
Error message
In Outlook, the user receives the following error message:
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| Info |
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The action couldn't be completed. An error occurred on the server. |
Solution
What solutions you might take will depend upon how close to the limit you are. You'll need to use a combination of Outlook Web App and the Outlook Client.
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Use Sort to find large emails too, especially the "Size" and "Attachments" sort options.
Remove attachments from an email and keep the email
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