Technology Support Center
Phone: 410-677-5454 or 7-5454 on campus.
Outside the US Toll free: 1-888-543-0148, option 4 for Student Services, then option 7
Walk-Up: Academic Commons 145
Phone Support
Monday - Thursday: 7:30am to 9pm
Friday: 7:30am to 5pm
Saturday: Noon to 5pm
Sunday: 10am to 9pm
Walk Up Support
Monday - Thursday: 8am to 9pm
Friday: 8am to 5pm
Saturday: Noon to 5pm
Sunday: Noon to 9pm
(Hours may vary pending weather closure)
IT Information for New SU Students
Student Personal Computers - Suggested Specifications
Duo (Multi-Factor Authentication)
GullNet how to guide for students
Using GoPrint to Print in IT Computer Labs or Public Locations
Releasing print jobs from the GoPrint release station
Mobile Printing using PrinterOn
Connect to the SU-Secure Wireless Network (General Instructions)
Registering your gaming console, smartTV, streaming and other network devices for Internet access
How to download and install Microsoft 365 for Windows computers
How to download and install Microsoft 365 for Macintosh computers
IT Information for Graduate Students and Graduate Assistants
Television Services for Residence Halls - Xfinity On Campus
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Helpful Links:
IT Information for New SU Faculty and Staff
Technology Orientation for New Employees
Duo (Multi-Factor Authentication)
PrinterLogic - Adding a networked printer to your computer
Installing Software using Software Center/Self Service
How to add a departmental/shared email address in Outlook for Windows or Mac
Connect to the SU-Secure Wireless Network (General Instructions)
Phishing Email-What to do if you receive a phishing email
How to reserve an IT computer lab
How to download and install Microsoft 365 for Windows computers
How to download and install Microsoft 365 for Macintosh computers
Password Assistance |
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For issues with your SU password, see Password Assistance For issues with your DUO account, see Duo (Multi-Factor Authentication) |
DUO Assistance |
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If you have an issue with logging into your SU account, with your SU password, or using DUO two factor authentication, you will need to contact the IT Help Desk at 410-677-5454 to report your issue. The online request for assistance requires you to login to your SU account and use DUO two factor authentication. |