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You can use this system to reset your password at any time, even if your password is expired.

1. Visit https://supassword.salisbury.edu/ or use a configured ReACT mobile App.
2. Enter your SU username and click Continue.
3. Select Go to Reset Tool.
4. On the Confirm SU Account page, you can choose to authenticate by either providing answers to your challenge questions, SMS text authentication, or Email authentication.
   1. If you choose to have a code sent via email or text, click Send Pin and then enter the pin you receive in the field provided. 
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5. Once authenticated, you can create and confirm your new password and click Reset.

6. In Review Changes, verify the status is Successful and then click Finish.

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   If it is not successful try to reset the password again verifying all requirements are met;

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1. Minimum of 14 characters (maximum of 32) consisting of three out of four options: uppercase character, lowercase character, number, and symbol.  Also your password may not contain personal information such as your full name

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1. or username.

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2. You will return back to the SU Password Reset System home page once complete.

Update Your profile

If you need to make changes to your profile, including changing your challenge questions, and changing or adding an alternate email or mobile phone number, you can use the Update Tool under Update Profile.

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