You may now reset your password using either the web, by going to https://supassword.salisbury.edu or by using the ReACT Mobil App. See Go to https://supassword.salisbury.edu for App and select Get the Mobile App or Set Up the Mobile App for additional info and a the configuration QR code. The below instructions can be completed using either option.
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- Visit https://supassword.salisbury.edu/ or use a configured ReACT mobile App.
- Enter your SU username and click Continue.
- Select Go to Reset Tool.
- On the Confirm SU Account page, you can choose to authenticate by either providing answers to your challenge questions, SMS text authentication, or Email authentication.
- If you choose to have a code sent via email or text, click Send Pin and then enter the pin you receive in the field provided.
- If you choose to have a code sent via email or text, click Send Pin and then enter the pin you receive in the field provided.
- Once authenticated, you can create and confirm your new password and click Reset.
In Review Changes, verify the status is Successful and then click Finish.
Info If it is not successful try to reset the password again verifying all requirements are met;
Minimum of 14 characters (maximum of 32) consisting of three out of four options: uppercase character, lowercase character, number, and symbol.
Also your password may not contain personal information such as your full name /or username.
- You will return back to the SU Password Reset System home page once complete.
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