FAQ's SU's IMAGING System –
- Cannot log in to AppXtender Web Access (WebXtender). Ask the user if they previously had access. If so, ask if they are using their SU Network (Active Directory) Username and Password. If they need access they will need to contact Terri Hofferbert tmhofferbert@salisbury.edu.
- Cannot PRINT in WebXtender. If the user does not have the option "Open pop-ups in new window" selected in Internet Explorer the print option does not display in a new window. To remedy this:
Tools>>Internet Options>> TABS>>ALWAYS open pop-ups in a new window
See Document: O:\Documentation\Imaging System\Printing in WebXtender.docx
- Cannot see Annotations The Show/Hide Annotations have been clicked to hide:
On the tool bar – it's under actions. If the Annotations are set to SHOW – there is a light gray rectangle around the ICON.
- Cannot find how to Look-Up a Person. From the Application List Page:
Expand the Application by <Clicking> on the black triangle next to the application name
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<Click> NEW Query
The User can then enter the Index fields to search for the document – they must click RUN at the bottom of this page
