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Instructional Design and Delivery provides guides and support materials on their website for Faculty and Students. Faculty and students may also call Technology Support at 410-677-5454 for troubleshooting and assistance. |
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Supported Browsers
MyClasses supports Chromesupports Chrome, Firefox, Edge or Safari. Internet Explorer is no longer supported (July 2019).
Login
Log into MyClasses using your SU username and password at http://myclasses.salisbury.edu. If you need to change your password, use the SU password reset system.
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Common MyClasses Questions
I can't see my course in my dashboard! |
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There could be a few things going on here. |
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I can't log out of MyClasses |
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Depending on your browser, your browser may be holding your credentials in its cache, or temporary files. Usually closing out of the browser and opening it back up will fix the issue. |
I can't log into MyClasses |
First, check your SU username and password. Make sure you can log into another system, like GullNet or your email. If you can't, use the SU Password Reset System to change or reset your password. If that's not the case, it could be one of the following: |
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I'm having trouble with Respondus Lockdown Browser |
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Some common issues with Respondus Lockdown Browser include:
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Other Related Technologies
Panopto
Panopto is the supported lecture capture solution at Salisbury University. Panopto provides a hosted media server for videos related to teaching and learning. Students can create video assignments using Panopto if enabled by their faculty. For more information, visit Instructional Design and Delivery’s Panopto page.
Respondus LockDown Browser
Respondus LockDown Browser is a custom browser that locks down the testing environment within MyClasses. To use with your SU courses, you must install the SU version of LockDown browser (you cannot use other university's versions). For downloads and help files, visit visit Instructional Design and Delivery's Respondus LockDown Browser page.
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Student Response Systems
Student Response Systems (also referred to as "clickers" or audience response systems), is an instructional technology used to promote active learning in classrooms. The system allows groups of people individuals to vote on a topic, take a survey or answer a question . Support for Turning Point can be found at http://www.salisbury.edu/administration/academic-affairs/instructional-design-delivery/instructional-software/turning-point/index.aspx for both Faculty and Studentsduring a lesson. Faculty at Salisbury University used different student response systems. PointSolutions is one of the primary systems that is used and it requires all students to a PointSolutions account and subscription. An optional response device or "clicker" may also be used.
Systems Status Pages
Check the status of Canvas and other related technologies at the sites below.
- Canvas Status: https://status.instructure.com/
- Turnitin System Status: https://turnitin.com/self-service/system-status.html
Turning Point (clickers): http://status.turningtechnologies.com/ - Qualtrics: https://www.qualtrics.com/status/
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