From time to time, especially when trying to attach a network device to the network, you may be asked to provide a MAC Address (also known as Media Access Control Address). A MAC Address is a static, or non-changing, code that is used to identify your device on the network. The format is six groups of two digits each, usually separated by hyphens or colons, such as 01-23-45-67-89-ab or 01:23:45:67:89:ab. Note that MAC Addresses only use the characters A-F and the numbers 0-9.
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- Try to connect to the SU-Connect or SU-Secure wireless network.
- A message will pop up saying that you cannot connect and giving you troubleshooting options. One of the options will be “Is the router blocking unknown MAC address?” The MAC address listed is the wireless MAC address.
* If you are unable to locate the Mac address possibly due to activation restrictions, do the following: Press the Home button 5 times, then the FF(Fast Forward) button 3 times, and the Rewind button 2 times. This should get you to the network screen without completing activation and will list the MAC address.
TIVO
- Press the TiVo button to go to TiVo Central.
- Select Messages and Settings.
- Select Phone and Network Setup.
- The MAC address will be displayed at the top right-hand side of the screen.
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- Download the Amazon Alexa app to your phone and computer and sign in with your Amazon account.
- Connect to the wireless network transmitted by your Echo device
- The wireless MAC address for your Echo can be found at the bottom of the Echo Setup screen in the Alexa app.
Before you begin
- Plug your Echo into a power outlet.
- Open the Alexa app.
Echo connects to dual-band Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard. Echo does not connect to ad-hoc (or peer-to-peer) networks.
- In the Alexa app, open the left navigation panel and then select Settings.
- Select your device and then select Update Wi-Fi. If you're adding a new device to your account, select Set up a new device instead.
- On your Echo device, press and hold the Action button until the light ring changes to orange.Your mobile device will then connect to your Echo device. A list of available Wi-Fi networks appear in the app.
Note: The Alexa app may ask you to manually connect your device to your Echo device through your Wi-Fi settings.
- Select your Wi-Fi network and enter the network password (if required). If you don't see your Wi-Fi network, scroll down and select Add a Network (for hidden networks) or Rescan.
- MAC address: If you need to add your Alexa device to your router's list of approved devices, scroll down on this screen until you see the MAC address.
Apple Home Pod
- Open the Home app on your iPhone or iPad
- Press and hold the HomePod on the app
- Tap Settings in the pop-up card
- Scroll down to find your WiFi MAC address listed at the bottom
Standard Operating Systems
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