Technology Support Center

Contact Technology Support

Online
Phone: 410-677-5454 or 7-5454 on campus.
Outside the US Toll free: 1-888-543-0148, option 4 for Student Services, then option 7
Walk-Up: Academic Commons 145

Fall Semester Support Hours

August 26th - December 20th

Phone Support

Monday - Thursday: 7:30 am to 9pm

Fridays: 7:30 am to 6 pm

Saturday: 12 pm to 5 pm

Sundays: 10 am to 9 pm

Walk Up Support

Monday - Thursday: 7:30 am to 9pm

Fridays: 7:30 am to 5 pm

Saturday: 12 pm to 5 pm

Sundays: 12 pm to 9 pm

**Closed September 2nd, November 27th-30th

Need Technology Help?

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Helpful Links:

Login and Password Assistance

Password Assistance

For issues with your SU password, see Password Assistance

For issues with your DUO account, see Duo (Multi-Factor Authentication)

DUO Assistance

If you have an issue with logging into your SU account, with your SU password, or using DUO two factor authentication, you will need to contact the IT Help Desk at 410-677-5454 to report your issue. The online request for assistance requires you to login to your SU account and use DUO two factor authentication.

Students Frequently Used Tutorials

IT Information for New SU Students

Student Personal Computers - Suggested Specifications

Password Assistance

Duo (Multi-Factor Authentication)

Student software access

GullNet how to guide for students

Using GoPrint to Print in IT Computer Labs or Public Locations

Releasing print jobs from the GoPrint release station

Mobile Printing using PrinterOn

Connect to the SU-Secure Wireless Network (General Instructions)

Registering your gaming console, smartTV, streaming and other network devices for Internet access