Merge Calls in Teams

Make a new call and merge it with an existing call

• While you're on a call with another person (or a group call), you might decide you want to ask someone else a relevant question.

• You can make another call while you're still on the first call. When the second call connects, you can merge it with your first call.

• When the second call connects, go to the call controls and select More actions > Call merge
  
  

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Merge an incoming call with an existing call
While you're on a call in Teams, you might receive a call from another person (or a group call) and decide you want to merge the new call with the call you're already on.

• When you accept the new call, your other call will automatically be put on hold. Then you can choose to merge the new call with your first call.

• Go to the call controls and select More actions > Call merge