Workday-HCM: Change Emergency Contact

HCM: Update Emergency Contact Information

Overview:

This document explains how employees can update their emergency contact information in Workday.

  • The recommended browser for accessing Workday is Google Chrome. However, Mozilla Firefox and Apple Safari may also be used.

Icons referred to in this document

PencilSaveCheckboxRequiredMenu

Update Emergency Contacts

  1. Select the Personal Information application under Menu.


2.  Select Emergency Contacts under the Change column.

3.  Select Edit to update the Emergency Contact.

  • Select Add if no emergency contact is listed to add an emergency contact.
  • Workday only allows for 1 primary emergency contact, and the primary contact will be listed first in the Emergency Contacts table.
  • Workday allows for numerous alternate emergency contacts, and they are listed in priority order below the primary emergency contact. The priority of an alternate emergency contact is entered when a new alternate emergency contact is added or when an existing alternate emergency contact is edited.

4.  Select Pencil to edit to any section for the Primary Emergency Contact.


  • Select Add in a section to enter information if the section does not yet have information.
  • Additional Phone and Email provide Alternate Contact Information for the Emergency Contact.
  • Select Add under Alternate Emergency Contacts if an entirely new contact, including the primary emergency contact, is being added or changed. If the new alternate emergency contact will be the primary contact, check Mark as Primary box. This will change the priority order of the emergency contacts and make the new primary emergency contact show as first priority.
  • Add as many emergency contacts as desired.
  • To change the priority order of emergency contacts, select Pencil on any Alternate Emergency Contacts and change the number in the Priority field or check Mark as Primary.


5.  Fill in fields with updated or new information. 

6.  Select Save to save changes for a section.

7.  Select Submit when changes are complete.


  • Select Save for Later if additional changes will be made at a later time prior to selecting submit.
  • Updates to a beneficiary may be needed if your beneficiary is the same as your emergency contact. Please contact your Benefits Partner if you need assistance.

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